Terms & Conditions

Terms and Conditions for OvenFresh Pizza Restaurant

Welcome to OvenFresh Pizza Restaurant! We're glad you've chosen to order with us. By placing an order with OvenFresh Pizza Restaurant, you agree to the following terms and conditions:

1. Ordering a. You can place an order with us through our website, mobile app, or by calling our restaurant. b. All orders are subject to availability and confirmation by OvenFresh Pizza Restaurant.

2. Delivery a. We deliver to selected areas only. You can check our delivery area on our website or by calling our restaurant. b. We aim to deliver your order within the time frame stated at the time of your order. However, delivery times may vary due to traffic, weather, or other unforeseen circumstances. c. If we are unable to deliver your order within the estimated delivery time, we will contact you to let you know and provide an updated estimated delivery time. d. Delivery charges may apply and are subject to change without notice.

3. Payment a. Payment can be made by cash or credit/debit card. b. We accept all major credit and debit cards. c. All prices listed on our website and menu are in local currency and are inclusive of all applicable taxes.

4. Cancellation and Refunds a. You can cancel your order by calling our restaurant before your order has been dispatched for delivery. b. If you cancel your order before it has been dispatched, we will refund any payment made. c. If you cancel your order after it has been dispatched, we reserve the right to charge you the full amount for the order. d. We do not offer refunds or exchanges on any products once they have been delivered unless the product is faulty or incorrect.

5. Quality Assurance a. At OvenFresh Pizza Restaurant, we aim to provide high-quality products and services. b. If you are not satisfied with your order, please contact us immediately to let us know and we will do our best to resolve the issue.

6. Disclaimer of Liability a. OvenFresh Pizza Restaurant shall not be responsible for any loss, injury, or damage caused by the consumption of our products. b. OvenFresh Pizza Restaurant shall not be responsible for any delay or failure to deliver caused by events beyond our control. c. OvenFresh Pizza Restaurant shall not be responsible for any loss or damage to your property caused by our delivery personnel.

7. Changes to Terms and Conditions a. OvenFresh Pizza Restaurant reserves the right to update or modify these terms and conditions at any time without prior notice. b. Your continued use of our services after any such changes signifies your acceptance of the updated terms and conditions.

Thank you for choosing OvenFresh Pizza Restaurant. Enjoy your meal!